Chatter is easy to use
June 01, 2019

Chatter is easy to use

Karim Mahroug | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

Chatter is used by the whole organization since we are working with Salesforce. It helps to develop communication between the teams. It's an important tool to share capital information within the organization and to develop a team spirit.
  • Facilitates communication between employees.
  • Helps to share information within the organization.
  • Fosters a team spirit.
  • It could be more intuitive.
  • Some functionalities, such as calling, could be developed more.
  • Could work on the ease of use, because it can sometimes look a bit heavy.
  • Helping share information has for sure an impact on productivity, as people are more aware of what is going on.
  • It makes employees feel like part of a project, so they give more to the organization.
Chatter is integrated into the CRM software we are currently using, which is Salesforce. It is, for us, normal to use Chatter, as it is integrated on Salesforce. We don't have to use several different software to do our tasks.
Chatter is very appropriate to use in my organization as we have to share a lot of information during the day. It's also a great help to remember tasks and points that you shared and developed with your team during the day. It creates nice interactivity between and within the teams.

Chatter (discontinued) Feature Ratings

Task Management
7
Gantt Charts
9
Scheduling
8
Workflow Automation
8
Mobile Access
8
Search
9
Visual planning tools
8
Chat
9
Notifications
8
Discussions
8
Surveys
7
Internal knowledgebase
9
Integrates with GoToMeeting
8
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
7
Versioning
8
Video files
8
Audio files
8
Document collaboration
9
Access control
9
Advanced security features
8
Integrates with Google Drive
9
Device sync
7