Consolidated information
Updated June 18, 2019
Consolidated information
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chatter
Chatter is utilized to provide a consolidated report and the reps past activity. Mainly, the sales department can see exactly which accounts were worked the day prior. In addition, managers can easily see their reps progress on accounts.
- Chatter consolidates previous activity.
- Sends you an email so it is easy to view the report.
- Provides links to the accounts that you worked so you can easily pick up where you left off.
- There should be a way to opt out of the email so they don't clog your inbox.
- Email should provide more detail. It just says "Created a task" but doesn't say the name of the account.
- Should be a way to edit and filter the information that Chatter sends you. A more customized experience.
- There is less of a change of hands in accounts which avoids accounts slipping through the cracks.
- The mail with the Chatter report isn't customized so sometimes seeing which account it is referring to can be time-consuming.
- Salespeople are able to seamlessly track accounts and past activity. Which in the long run means a positive.
There is no other product comparable to Chatter that I have used.