A new level in the payment process and protection against fraud.
May 31, 2023

A new level in the payment process and protection against fraud.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

I use Checkout.com to analyze the risk rules I create, to then create risk strategies. I really like to use the shadow testing option thanks to new features like Backtesting and Forward plan). I also challenge disputes on a daily basis. I analyze the impact of created rules on authorization and conversion rates.

Pros

  • The ability to create rules using syntax - this allows you to adapt the rules to almost any fraudulent schemes and attacks.
  • Risk strategy testing is brilliant! A great feature for understanding the effect of a risk strategy on traffic.
  • Communication and involvement in any questions - are excellent!

Cons

  • It would be great to add a dashboard for tracking the scheme monitoring program.
  • Dispute Dashboard - to see how many cases were won/lost. how many cases were won in a month and losses from chargebacks.
  • Add the ability to test ML solutions from Checkout.com and custom rules (for example, 10% of the traffic to give ML to compare what is better).
  • We definitely had a big improvement in the payment approval rate!
  • The level of fraudulent payments remains at a good level - fraud protection helps us with that!
I can tell you that CKO is very advanced in that sense. The knowledge they provide is really useful and makes our business work better.
  • Adyen, Braintree and a PayPal service
On the basis of the comparative analysis that we did.

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Checkout.com go as expected?

Yes

Would you buy Checkout.com again?

Yes

Checkout.com is great for those who want to increase productivity and authorization levels, regardless of payment volumes. Checkout.com will be a great solution for those who are thinking about fraud and chargebacks.

Checkout.com Feature Ratings

Fraud Detection
9
API or SDK
10
Recurring Payment Support
10
Billing and Invoicing Support
10
Global Support
10
Payment Form Acceptance
9

Comments

More Reviews of Checkout.com