Chrome River EXPENSE Review
Updated July 28, 2021

Chrome River EXPENSE Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

We are in the process of implementing Chrome River Corporate Card and Expense Module. From what I have seen so far, Chrome River is very easy to use and comes with loaded functionalities that will make many happy. The system is very intuitive and easy to use. This will be used by over 10000 employees. There are many integrations that will be highly beneficial.
  • OCR capability
  • Mobile apps for receipt handling
  • Reports
  • UI - reduce number of clicks
  • More robust integration with third party (credit card companies, hotels, etc.)
  • System needs to be more customizable.
The configuration was intuitive. Chrome River released self-service capabilities recently for maintaining or changing the rules which are great. The system can handle approval routing but group approval notification is not supported yet.
It works really well with our ERP. No complaints here and Chrome River works closely with us and ERP to get things right.
It is easy to use. Not a lot of training is needed. It's self-explanatory.
Turn around time is very good.
If a company or institution is converting from an all-paper process, Chrome River EXPENSE will be a great fit and you don't have to think twice. If you already have an automated system, make sure to review how Chrome River works.

Emburse Chrome River Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success