July 01, 2021
Score 10 out of 10
Overall Satisfaction with Emburse Chrome River
We're using Chrome across the organization. Because of Chrome's functionality and extendibility, it's being used by more individuals than the previous 'expense' platform. It is addressing workflow, approval and visibility concerns. It is also reducing manual and low value add activities, and ensuring accountability is aligned with responsibility.
Our integration specialist exceeded our expectations, however post go-live we could have used some more priority/dedicated support
Chrome is well-suited to help you transition from a manual, disjointed process to a more streamlined, policy-oriented, digital process. The platform is intuitive, the set up is clean, the rules and hierarchy are easy to administer. The mobile and email functionality is wonderful and makes the transition seamless.