Overall Satisfaction with Cirrus Insight
Cirrus Insight is being used primarily by our Regional Representatives, who use it to add project contacts to our Salesforce. It simplifies and expedites the process of adding new contacts and their company in one easy step. They also use it to track new opportunities and document cases.
- User friendly interface right in your mailbox.
- Easily record e-mails and attachments to a contact, opportunity or case.
- Create new accounts and contacts in one step.
- Responsive customer service.
- It seems to “break” periodically, which is sometimes hard to diagnose for non-IT users.
- Would love to be able to attach emails to multiple locations at once.
- Better opportunity tracking.
- More efficient and accurate sales cycle tracking.
- Higher quality leads in Salesforce.