Overall Satisfaction with Cirrus Insight
It’s a great solution for logging emails into Salesforce, but their service is very slow, and they’re still debugging this product even after 5 years.
- Email logging
- Personal calendar portal
- Service and case management
- Customer Service
- Buggy
- Won’t renew if they don’t fix the calendar function
Poor. If this is not fixed, I’ll move to Salesforce Gmail integration