Cisco Business Edition 6000 Review
September 20, 2019

Cisco Business Edition 6000 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

It is being used by all of the employees on campus. It gave us unified communications for a lower price than continuing to upgrade our Mitel system.
  • It is very flexible in its configuration.
  • Very scalable.
  • It has been very reliable.
  • Easy to upgrade.
  • Reporting options could be better and easier to use.
  • It would be nice to be less complex.
  • It has had a positive impact on the business.
  • I wish the business would adopt more of the im features.
We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
It is has been better than normal the Cisco support experience when I call the voice team.

Do you think Cisco Business Edition 6000 (BE6000) delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 6000 (BE6000)'s feature set?

Yes

Did Cisco Business Edition 6000 (BE6000) live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 6000 (BE6000) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (BE6000) again?

Yes

It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.

Cisco Business Edition 6000 (BE6000) Feature Ratings

User templates
7
Call reports
1
Directory of employee names
6
Answering rules
9
Call park
9
Call screening
7
Message alerts
8
Video conferencing
2
Audio conferencing
8
Instant messaging
7
Mobile app for iOS
6
Mobile app for Android
6