Item: Cisco Business Edition 6000 (discontinued)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

It is being used by all of the employees on campus. It gave us unified communications for a lower price than continuing to upgrade our Mitel system.

Pros and Cons

It is very flexible in its configuration.
Very scalable.
It has been very reliable.
Easy to upgrade.

Reporting options could be better and easier to use.
It would be nice to be less complex.

Return on Investment

It has had a positive impact on the business.
I wish the business would adopt more of the im features.

Alternatives Considered

Mitel MiCollab

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.

Support Rating

It is has been better than normal the Cisco support experience when I call the voice team.

It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.

Cisco Business Edition 6000 Review

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Support Rating

Key Insights

Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?

Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?

Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?

Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?

Would you buy Cisco Business Edition 6000 (discontinued) again?

Likelihood to Recommend

Cisco Business Edition 6000 (discontinued) Feature Ratings