One of the best telephony solutions.

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

We have been using this solution for over five years. We are very satisfied with its performance. BE600 is a great solution for corporate telephony systems; it allows us to have the entire corporate telephony on a single device. We have the integration with Active Directory for user management and it works pretty well. The solution is very complete because you can have the voicemail infrastructure on the same device. The performance of the solution is very good; it never crashes and is always up.
  • Device performance.
  • Integration with multiple vendors.
  • Quality of voice and video.
  • User management.
  • Pricing.
  • You need serious training to know how to configure it.
  • Easy to manage the corporate telephony.
  • We drive innovation with this solution.
  • We improve the availability of our telephony infrastructure.
Cisco Business Edition 6000 is highly recommended by partners. Cisco generally maintains excellent quality in their devices and this case is no exception. The quality is very good and you have multiple features that you can use. The product roadmap and future vision were very interesting when we implemented this solution and we decided to acquire it because it has a big breadth of services.
The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.

Cisco Business Edition 6000 (BE6000) Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
9
Directory of employee names
10
Answering rules
10
Call recording
9
Call park
9
Call screening
10
Message alerts
9
Video conferencing
9
Audio conferencing
10
Mobile app for iOS
9
Mobile app for Android
9