A happy Cisco Meraki MR user
September 12, 2021

A happy Cisco Meraki MR user

Kevin Mcgillicuddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • MR33
  • MR42
  • MR53
  • MR53E
  • MR74

Overall Satisfaction with Cisco Meraki MR

The whole organization uses it. We are currently on 100% MR and MS switches and access points. This allows us to use wireless throughout our entire campus while at the same time giving us a central dashboard for all issues, configuration, and reporting of network traffic. The dashboard also has a topology view which is helpful for troubleshooting.

Pros

  • Insight into client issues
  • Dead simple deployment
  • Auto power and channel adjustment
  • Guest WiFi

Cons

  • Better help understand[ing] the complexity of WiFi and why some auto adjustments were made.
  • Better floor mapping tools for easier drawing of walls, etc.
  • Better alerts about too many clients on one AP.
  • Insight
  • Reporting
  • Easy to install
  • API
  • Cut down on service desk calls
  • Cut down on network troubleshooting issue
We looked at HPE Aruba wireless. However, we liked the dashboard and all-in-one insight for [Cisco] Meraki [MR] better. The Cisco brand name also made us feel better about a long-term commitment to the product and any support issues we may run into, knowing that Cisco has been around for a long time.

Do you think Cisco Meraki MR Wireless Access Points delivers good value for the price?

Yes

Are you happy with Cisco Meraki MR Wireless Access Points's feature set?

Yes

Did Cisco Meraki MR Wireless Access Points live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MR Wireless Access Points go as expected?

Yes

Would you buy Cisco Meraki MR Wireless Access Points again?

Yes

The Cisco Meraki MR works amazing[ly] for multiple franchise locations or where a network tech is remote for most of their management tasks. It generally feels more geared toward the SMB market, but I believe with the API expanding features, bigger companies can easily get on board now. The cloud and subscription model may not be for everyone who does not want an OPEX model for spending in IT.

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