Cisco Meraki MX Review
November 15, 2024

Cisco Meraki MX Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • MX67
  • MX84
  • 95, 105, and 85

Overall Satisfaction with Cisco Meraki MX

The reason we implemented Cisco Meraki MX in our environment is that we had a need for users to access the internet really readily. They had an experience from working from home whereby it was fast, it was easy. And so we used those products to kind of simulate that in an office environment. We'd use Meraki wireless, Meraki switching, and Meraki appliances to provide connectivity to the internet, but also into internal services when needed. So the use case was to simplify it, utilize internet services that are cheaper to use than regular old circuits. So that was that.

Pros

  • It provides a really good single pane of glass so you can really easily identify end to end, what is going on in your environment.
  • It provides the ability for someone that doesn't necessarily need a really deep level of knowledge to be able to operate and maintain it. I think that's probably a big selling point, but I think definitely for the people that I'm selling the products who just having a dashboard and being able to log onto it and see if things are good or bad is quite key. So it does that really well.

Cons

  • The problems I have with this product aren't necessarily the product's fault, it's more of the scale sort of thing. We manage a large amount of organizations and typically this product is done on a per-organization basis. Where we have problems is where we actually want to change a thing across 100 customers at once. We have to log into each customer and do it one by one. And so the value add for us there would be to create almost like a overview for all the product.
  • Ease of use
  • Low cost of deployment
  • The customers continually want to use it. So as an operations manager, it makes life a lot easier when you have products like that.
Yes, have definitely benefited. We have probably 120 customers that use it in terms of devices is probably 8,000 of them. So we deploy a lot of them. The fact that it really is quite a hands-off approach to look, someone just needs to go to site and plug it in is a massive benefit to the resource requirements to support and deploy the devices. So yeah, works really well in that regard.
We've integrated it with Cisco Umbrella for a certain company that was called, it's a terminology called SIGRaki at the time. At the time it didn't work particularly well, but I find that Meraki as an ecosystem of its own works really well. So we don't really spend much time integrating other products into it. We just rely on its full stack as it were.
I think at an organization level it's definitely a 10. You can automate when you're going to upgrade. You can do it on a peer network basis. There might be issues around scalability if things get a bit too complicated, but if you keep it simple and stupid is my examples of a retail store with an fpos machine, you're going to be fine.

Do you think Cisco Meraki MX delivers good value for the price?

Yes

Are you happy with Cisco Meraki MX's feature set?

Yes

Did Cisco Meraki MX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Meraki MX go as expected?

Yes

Would you buy Cisco Meraki MX again?

Yes

It's well suited in a office environment or a retail environment where connectivity is relatively straightforward. Think of say security cameras or FPOS terminals. It works really well in that regard. Where it does struggle is when there are more complex security control requirements or segmentation of networks and other complex requirements that are probably an enterprise level, but Cisco and Meraki do have their whole routing side of that that isn't, and probably a better suit for that.

Cisco Meraki MX Feature Ratings

Not Rated
Identification Technologies
Not Rated
Visualization Tools
Not Rated
Content Inspection
Not Rated
Policy-based Controls
Not Rated
Active Directory and LDAP
Not Rated
Firewall Management Console
Not Rated
Reporting and Logging
Not Rated
VPN
Not Rated
High Availability
Not Rated
Stateful Inspection
Not Rated
Proxy Server
Not Rated

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