June 15, 2018


Eric Parks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Routers

  • Cisco ISR 1000 Series
  • Cisco ISR 4000 Series
They are used for our perimeter devices.
  • Tons of features are there for testing in a lab.
  • Can survive through most anything. 140 degrees in Iraq and it made it.
  • There are cheaper routers out there.
  • When it’s a new feature you want and you paid up front it is really nice to just turn it on and go.
Compatibility is huge. We want to integrate TrustSec and StealthWatch.
As in the previous answer ISE and StealthWatch along with switches will be a big help if they integrate as well as claimed.
I’ll juat say I hate FortiNet.
FortiGate does not integrate well even by themselves
For branch sites a FortiGate that is much cheaper will get the job done. Management who is spending the money doesn’t really care if it makes it a challenge to administer.

Cisco Routers Additional Questions

Our only support we needed was given by our Cisco rep (Kelly McGrew) and he’s very knowledgeable and has a great personality.
  • Product Features
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
Features and when new people show up they already understand it.

Using Cisco Routers

40 - We are a lab.
1 - CCNA is a minimum.
  • Considering MPLS for our large dark fiber network
  • MPLS
  • Tuning BGP attributes.
Cisco always has documentation. Other vendors may not.

Evaluating Cisco Routers and Competitors

Yes - FortiGate. They do not integrate well with others

Cisco Routers Implementation

Train and practice!
  • any issues we had were due to lack of experience.

Cisco Routers Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Not Sure - DoD, so not Smartnet per device (which is great because I despise Smartnet) but it is being paid for.

Using Cisco Routers

Very well documented.
Like to use
Relatively simple
Easy to use
Well integrated
Feel confident using
Slow to learn
Lots to learn
  • EIGRP basics
  • BGP with policies... and everything I’m studying for CCIE written.
Not Sure - I’m on a closed network and wouldn’t use it.