Cisco Umbrella - Good DNS Protection
February 01, 2019

Cisco Umbrella - Good DNS Protection

Ian Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Umbrella

We use Cisco Umbrella for DNS protection on workstations by using the roaming client on endpoints, and we also use the virtual machines that integrate with Active Directory for DNS protection on a network. It provides protection against potentially malicious websites and known bad servers on the Internet.
  • DNS protection
  • Alerting on malicious activity in real-time
  • Reporting on protection
  • We've had issues with networks that the internal DNS name is the same as the external DNS name; it would be good if that could be improved
  • I have seen false-positives before that blocked certain websites that did not appear to be malicious; this was rare but did happen more than once
  • The layout of the admin panel seems a little bit like it's lacking and hard to find your way around; would be nice to see that improve
  • Umbrella has been a good value-add for our security-conscious clients.
  • Cisco is a good brand name with a lot of credibility behind it.
  • Having a way to show clients how they are being protected in real-time has been beneficial.
We have briefly evaluated other providers, and there are some out there that do this, but we are satisfied with what we get from Umbrella. The customer support has been sufficient and we have been able to wrap our service offerings around the feature set and functionality of Umbrella.
Overall, it's nice to have DNS protection set up and working well, even when there's a good anti-virus or anti-malware program in place on a workstation or server; Cisco Umbrella does that part well. I've seen it stop attempts for malware to phone home out to bad servers, which is helpful.