Webex Meetings Review
October 29, 2020

Webex Meetings Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

We are using Webex Meetings platform as our primary audio and video conferencing solution to enable our workforce to collaborate wherever and whenever and especially during times of the pandemic. Platform is being leveraged across all endpoints from video conferencing endpoints to mobile and desktop computing devices.
  • Simple and intuitive user interface.
  • Secure platform that's built with that since the foundation.
  • Competitive features and enhancements.
  • Different modules of Webex Meetings and confusion across each module, Events, Training, Support.
  • Technical Assistance Center support can be improved.
  • Limited visibility into Webex backend for Administrators.
  • Lowered employees and departmental physical footprints.
  • Minimized employee travel time for meetings.
  • Enabled collaborative workforce during pandemic.
  • Zoom
Zoom and Webex Meetings are primarily competitors with Zoom stepping up their security practices and awareness which leaves both companies toe-to-toe in releases of features, enhancements and bug fixes. Webex Meetings has a superb ecosystem and portfolio of collaboration applications and tools that work seamlessly to deliver the collaboration tool set any organization can take advantage of beyond meetings alone.
Certain technical support engineers and success management may not be as knowledgeable as others or the customers.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Available on-demand and across all platforms, endpoints and operating systems that are still not end of life or end of support by the endpoints manufacturer.
Simple and intuitive for first time users and monthly enhancements to improve the UX.
Recommended for department and organizational collaboration needs regardless of domestic or globally instituted workforce. Bridges the gaps and enables face-to-face meetings and conferencing regardless or time and place. Supports various participants limits and scalable for future needs and growth.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
8
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Record meetings / events
10
Slideshows
8
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10