Item: ShareFile
Rating: 7
Author: Kris Salvatera, P.E.

Use Cases and Deployment Scope

Our company uses sharefile mainly to send larger files that cannot be sent through an email. It is convenient for us to upload large files and be able to either save them on the sharefile site or use sharefile just to provide a link so our clients/partners can download files. Files that we send include large PDFs, AutoCAD/MicroStation drawings and zip files that contain many files.

Pros and Cons

Upload files with a large memory
User-friendly upload and download
Easy to send downloadable links via sharefile

With cloud enhancements with other software (i.e. Microsoft Office), saving files on sharefile may not be the best option.
Harder to retrieve deleted files that were shared through a link that has expired.
Integration with Microsoft Outlook not as easy.

Return on Investment

Clients like the downloadable links instead of using an FTP site to send files.
Ease of use makes workable time more efficient.
Sometimes clients cannot download using Sharefile because of their own systems, so sharefile may not be used.

Alternatives Considered

Microsoft Office 365 and Google Drive

Compared to an FTP site or Google Drive, Sharefile is great because our clients do not have to register or sign in with an FTP site or Google Drive. They can simply use a link we provide and can easily download files. Microsoft Office 365 is starting to use this feature and may be our source to use if it gets as efficient as Sharefile.

Other Software Used

Microsoft Office 365, Google Drive, Bentley Navigator

Likelihood to Recommend

ShareFile is well suited for sending larger files to clients or business partners. Some examples where I use sharefile are when I send large PDF plan, AutoCAD or MicroStation drawings, and zip files that can contain numerous files. Sharefile makes it easy to upload files and send downloadable links to other parties which makes it easier for them. Because of new improvements to Microsoft Office 360, we are now starting to upload files to Microsoft One Drive, so saving files to ShareFile is inconvenient for us. But ShareFile is our number one [tool] for providing downloadable links.

Sharefile Downloadable Links are Easy to Use.

Overall Satisfaction with Citrix ShareFile