Cloud file sharing that still works - but still has its head in the clouds.
March 02, 2017

Cloud file sharing that still works - but still has its head in the clouds.

Ron Penne | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Citrix ShareFile

We primarily use ShareFile for sending large file attachments via Outlook (Windows). We are also using it as a storage tool for housing files for organization prior to ingesting them into Nuxeo (DAM), allowing both clients and users access to files for organization and management. ShareFile is also used to secure distribute sales and marketing materials to our remote devices (iOS) for offsite presentation purposes.
  • Integrates with MS Outlook (Windows) fairly seamlessly
  • Web and iOS remote access
  • Desktop client that doesn't require full "synch" to desktop like other cloud storage solutions
  • Lack of Mac OS mail client integration (Mac Mail or MS Outlook)
  • Inconsistent desktop synching
  • Lack of ability to add internal company "clients", requires full user license for those even needing read-only file access
  • PDF view in iOS can't display documents in single-page format or at full screen with no visible controls. It scrolls through entire document, and has a menu bar constantly present.
  • Cost - per user, all of the cloud storage solutions are more than using a full Office 365 w/One Drive solution.
  • Just to be able to email large attachments, it costs way too much for just this function
  • Saves bogging down email servers with large files - saving server/mailbox storage
ShareFile is cheaper than the other file sharing services, and it has better security. Having to pay additional for Active Directory integration is a serious downfall. Dropbox had poor security flaws. ShareFile iOS integration severely pales to other services, especially Dropbox, which has direct save of files to it. ShareFile desktop app is a better solution over Dropbox, allowing access to cloud-based files without having to fully synch all folders.
ShareFile works great as a tool to send files as links, but if there is a request for a name/email when downloading, it does no verification of these emails and it creates "clients" of each one. We end up with inane client names and non-existent emails, so I have to weed through the clients on a consistent basis.

ShareFile Feature Ratings

Versioning
7
Video files
6
Audio files
7
Document collaboration
4
Access control
8
File search
3
Device sync
6
User and role management
7
File organization
7
Device management
7
Performance
6
Reliability
7
Storage Reports
8