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A very cool tracking product.
December 15, 2013

A very cool tracking product.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Clicktale (legacy)

Modules Used

  • Mouse Tracking Suite

Overall Satisfaction with ClickTale

  • Easy implementation
  • Discover UI bugs that you never knew existed
  • Find the particular reason in your conversion flow that is causing leakage
  • We ran into some issues with Clicktale not being able to record some pages but eventually got it working
  • increased conversion by discovering a field in the conversion process was acting up / defects
I'd recommend based on the uniqueness of this type of product. One where you can review a user's experience.

Using ClickTale

It was a good product, but from what I remember I had trouble selecting which videos to watch. Maybe additional summarization of the click tale experiences?