Overall Satisfaction with Clicktools
We use it to deploy performance reviews and assessment to external partners and members. It is primarily managed and used by our evaluations department and allows us to store information we receive in Salesforce which increases our reporting capabilities.
- Syncing with Salesforce
- Automatic deployments
- Ease of building
- One time deployments are clunky
- Reminders to complete surveys
- Better customer service
- Increased report ability on performance measures
- Better tracking of compliance items
We have used survey monkey in the past, but use click tools for it's ability to sync with salesforce