I heart Clicktools
Updated December 23, 2015

I heart Clicktools

Sofia Angelo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clicktools

We use it to deploy performance reviews and assessment to external partners and members. It is primarily managed and used by our evaluations department and allows us to store information we receive in Salesforce which increases our reporting capabilities.
  • Syncing with Salesforce
  • Automatic deployments
  • Ease of building
  • One time deployments are clunky
  • Reminders to complete surveys
  • Better customer service
  • Increased report ability on performance measures
  • Better tracking of compliance items
We have used survey monkey in the past, but use click tools for it's ability to sync with salesforce
It is not well suited for one time deployments where there is no need to store the answers in Salesforce.

Using Clicktools

I am relatively sure we will renew with click tools as long as a better/more affordable product does not come on the market. It is unlikely that we will not renew.

Clicktools Reliability