Easy to use, good features
January 13, 2023

Easy to use, good features

Jez John | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

We use Cloudflare for client websites utilising their name server service and enhanced security features (Web Application firewall) and caching / Content Delivery network. Transferring DNS from other suppliers with a robust and easy-to-use auto-scan feature is effortless. This is especially useful when migrating from legacy providers who cannot provide a zone file export. We also like their enhanced security features and to an extent CDN and page caching.

Pros

  • Managed DNS
  • DNS record import
  • Redundant network

Cons

  • CDN and caching can be confusing to set up
  • To get the best from them you need to use their nameservers
  • At times support on their Business plan can be "here is an article" rather than asking a question. I would expect this on their free tier but not paid tiers.
  • Reduces stress
  • Reduces time required / cost
  • Good UX
We didn't need any onboarding support, it was easy to get started, and the system is a pleasure to use.
Some support queries were handled well, some were here is a help document, and please work it out yourself.

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

Great to manage DNS with an easy-to-use interface and useful features. The security features provide peace of mind, but the caching and CDN needs some work to take real advantage of what it offers.

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