Cobblestone is the perfect CLM for us. No regrets.
February 24, 2022

Cobblestone is the perfect CLM for us. No regrets.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Contract Insight Enterprise

Overall Satisfaction with CobbleStone Contract Insight

We needed a trustworthy CLM system to track and manage all of our contracts. We evaluated 6 software systems and Cobblestone was the clear winner. They were able to talk us through the onboarding process and how to get up and running without hiccups. We really liked the user interface and ease of use. Plus, Cobblestone has a mobile app and connectors to many third-party apps like MS Word, AdobeSign, GoogleDocs, and DocuSign.
  • The Cobblestone reps are great to work with.
  • Cobblestone is easy to use and setup. Our users caught on quick.
  • CobbleStone has a nice user-interface.
  • CobbleStone's mobile app is a plus.
  • Cobblestone integrates with a lot of other systems we use.
  • They are great to work with.
  • Easier contract request process
  • Faster legal reviews
  • Simpler workflow and approval processes
  • Improved contract compliance
  • Easier contract authoring and negotiations
  • Faster contract signatures
  • More secure contract repository with user permissions
  • Better contract analytics
CobbleStone is the easiest contract management system to use. The setup took less time than expected and was under budget. The system flexibility was another selling point for us. The other systems seemed OK for one type of contract but didn't seem to support the variety of contracts that we have. It has been great for third-party contracts as well as authoring our contracts from templates and clause libraries.

Do you think CobbleStone Contract Insight® delivers good value for the price?

Yes

Are you happy with CobbleStone Contract Insight®'s feature set?

Yes

Did CobbleStone Contract Insight® live up to sales and marketing promises?

Yes

Did implementation of CobbleStone Contract Insight® go as expected?

Yes

Would you buy CobbleStone Contract Insight® again?

Yes

NetSuite ERP, Microsoft 365 (formerly Office 365), Adobe Sign
We were please to see the fast user adoption with Cobblestone. We used their training services and were pleased with the delivery. The system also includes helpful videos and step-by-step guide. Cobblestone has out of the box dashboards that we used and tweaked to meet role-specific needs. The user interface is easy to understand.
Cobblestone's support is responsive and reliable. We use their self-help content and their standard support.
We use Cobblestone for all of our contract types across the company. We had a phased roll-out which helped get us live fast and share experiences with other departments for their implementation. the fact that it can support the different department and contract type scenarios were the biggest selling point. We are confident that it will evolve with us as we grow and acquire.

CobbleStone Contract Insight® Feature Ratings

Contract creation
10
Contract templates
10
Clause library/saved fields
10
Guided logic
10
Contract sharing
10
Contract editing
10
Collaborating on contracts
10
MS Word plug-in
10
Approval process
10
Interdepartmental workflows
10
Contract database
10
Contract search
10
Contract milestone reminders & alerts
10
Custom contract reports
10
Tracking contract status
10
Compliance check
10

Using CobbleStone Contract Insight

150 - Cobblestone is used by legal, procurement, and sales primarily. Other departments have access, too.
3 - We have 3 Admin users.
  • Legal contract requests
  • Contract creation and authoring
  • Contract negotiation and version control
  • Electronic signature
  • Contract workflow
  • Contract searching
  • Contract repository
  • Contract compliance
  • Contract lifecycle management
  • Vendor insurance certificate management
  • Grant tracking
  • Vendor registration
  • Contract closeouts
  • Case management
  • Customer onboarding
Cobblestone has been great for us. I expect that we will work with them for many years.

Evaluating CobbleStone Contract Insight and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Cobblestone worked with us to get the best license options and pricing for our needs. We were able to speak with their current client references.
We are happy with our evaluation and selection of Cobblestone.

CobbleStone Contract Insight Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We use the standard support. Cobblestone offers premium support options but the standard has been fine for us.
Cobblestone's support team has been very responsive. They have a support center that tracks our history and interactions.

Using CobbleStone Contract Insight

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • User dashboards
  • Reporting
  • Workflow builder
  • Approvals
  • Contract requests
  • Contract authoring
  • Obligations management
  • Contract compliance
  • Calendar
Yes - Cobblestone has a dedicated app on the Apple store. Our users use it frequently.

Relationship with CobbleStone Systems

Our sales rep was excellent. They helped to get us the perfect licensing and pricing for our needs.
Our relationship has been excellent.
Their contract was fair. We did not have a heavy negotiation.
Be honest and upfront about expectations. The Cobblestone team is helpful and professional.