Need more time in your day and less headaches with processing expenses, then Concur is your answer!
January 21, 2020

Need more time in your day and less headaches with processing expenses, then Concur is your answer!

Karen Blalock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

Concur is used across our entire organization for travel, expense reports and invoicing purposes. It provides a paperless expense process for the users making company audits more precise. We are able to set thresholds that are in line with our travel and expense company guidelines which also keeps each department within their yearly budget range for expenses. We also book all company related travel through Concur. We are able to work directly with a 24/7 travel agency that provides us with the lowest airfare rates available along with those fares that are outside our policy range. They also have lower negotiated rates with hotels from 1-5 star ratings as well as rental car and/or rail services. Users are able to set up their travel profiles which saves all of their travel preferences along with any travel rewards numbers. Concur also has a full functioning app that allows users to book/manage travel on the go and process expense reports at any time. We have also provided a paperless invoicing process to our vendors as well as our employees whom process invoices received. We are able to easily set up approved vendors with correct name, address and IRS filing information which expedited the invoice processing time.
  • Allows a seamless travel booking process that keeps each department within our company’s travel and expense policy.
  • Paperless expense reporting with the scanning of receipts or simply using the Concur app to take a picture of receipts that are applicable to each line item.
  • Allow the Business Purpose to automatically populate with Expense Report line items based on previous entry with the option of changing it, if needed.
  • Spellcheck feature with Expense Report line item entries.
  • A huge time saver for end users and approvers with expense reports.
  • Faster employee reimbursement process.
Concur Travel and Expense is so far beyond other applications that have been used in my career. Concur, in my opinion, really is the most innovative, modern and extremely user friendly solution that is available in today’s market. It makes what was once a daunting task that took up a lot of time in someone’s day an extremely seamless process that is quick, paperless and can be done right from your mobile device.
As I have mentioned earlier in this review, our organization has only implemented the Travel, Expense Reporting and Invoicing functions provided by the Concur solution. Therefore, these are the only areas in which I can speak on with actual user experience. Our organizational needs are met with the functionality that we are currently using provided by Concur.
I feel that the Concur Travel and Expense solution has helped our organization evolve from an antiquated manual process to a modern solution that is a very powerful financial tool for any organization. It’s sleek, sexy and makes processing expenses, invoices or simply booking travel a breeze. Concur has provided financial peace of mind and guidelines that people don’t have to think about when they are doing any one of the three things mentioned above.
Concur is great for organizations that have corporate travel, company expenses and invoices that are audited. If your organization has a travel and expense policy Concur allows a seamless experience to your users that allows them to book travel and process expenses that are within your company guidelines.

If your organization isn’t interested in keeping up with technology, saving time with a paperless process or financial accuracy then Concur might not be for you.🤷‍♀️