Nice user friendly software
December 04, 2020

Nice user friendly software

Deiva Nayagam Meyyappan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

We use it for Travel and Expense. Couples of uses
- Book travel including air/hotel and car
- Import expenses from Corporate card
- Categorize transactions automatically
-Look for any unusual expenses
-Audit friendly
Also we wanted to use across all organizations.
  • It categorizes automatically all the expenses.
  • Is able to compare the hotels in specific distance / area from airport and office.
  • Imports expenses from corporate card automatically.
  • Remembers previous vendors.
  • Able to save preferences.
  • Attachments don't get uploaded in expense report sometimes.
  • Cloud instance hangs. Have to frequently close.
  • Some of the error messages are very generic. Difficult to understand.
  • Savings are very significant.
  • Able to check / verify expenses.
  • Workflow for expense authorization is automatic.
  • Saves time for employees and expense team.
Ariba is difficult to use compared to Concur. It is not user friends. Lacks many features Concur has.
Our intranet is integrated with Concur. It is very easy from integration perspective. We were able to integrate in shorter time in our enterprise environment.
Expense management and AMEX card imports are useful. We were able to use across multiple organization[s]. This has been broadly adapted.
We save plenty of time and money with Concur. This is one useful tool which has helped in cost reduction across organization.
It is well-suited for enterprise users. I have no issues in submitting expenses with all details. I travel frequently domestic and international. I have used extensively. It stores Frequent flier information, preferred hotels, etc.