Concur Travel and Expense is perfect for consultants !
December 04, 2020
Concur Travel and Expense is perfect for consultants !
Score 8 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Expense
Overall Satisfaction with Concur Travel and Expense
Concur is being used by the whole company, for all the employees expenses, with the corresponding validation workflows. We are a consulting company so our expenses can be difficult to manage: they can be billable to our customers, with different conditions, and with a lot of different validation processes. It also needs to be very quick and easy to use.
- It is very intuitive. I have never had to use the help in order to create or validate an expense.
- You are very well guided in order to fill in the financial information (cost center, project...) attached to the expenses.
- Perfect integration with the SAP S/4HANA Cloud ERP that we are using as a backend.
- The use interface on the web version needs to be updated.
- Attaching the files to an expense is a bit complex.
- The biggest impact was the time spent by all our consultants to create the expense reports.
- The second impact was the number of complaints/issues that quickly decreased regarding the compliance.
- Our finance team has found it a lot easier to track and correct the anomalies than with our older (very manual) system.
Entering expenses in Changepoint was really painful, and caused a lot of complaints: it had an old and tricky interface, we could not attach a file, they needed to be sent by mail, you could enter false information, that need to be corrected manually later.
The validation workflow was not user-friendly and integrated.
The validation workflow was not user-friendly and integrated.
Concur Travel and Expense is currently integrated with our ERP which is SAP S/4HANA Cloud Essential Edition and with our HR system which is SuccessFactors.
All the information regarding the employee is stored in SuccessFactors and S/4 and replicated in Concur, all the project information is in S/4 and available in Concur (in order to bill our customers for the expenses related to their project).
All the finance, HR, Project information is globally integrated within the systems in a transparent way for the end-users.
All the information regarding the employee is stored in SuccessFactors and S/4 and replicated in Concur, all the project information is in S/4 and available in Concur (in order to bill our customers for the expenses related to their project).
All the finance, HR, Project information is globally integrated within the systems in a transparent way for the end-users.
Concur Travel and Expense helped our organization in two major ways:
- It helped everyone spend less time entering and validating the Expense information, which is important in the consulting industry.
- It helped enormously our finance team by eliminating the manual tasks and by reducing the verification/validation processes.
The benefits of using Concur Travel and Expense have been huge for the consultants, because they have a nicer, more intuitive and faster application to enter their expenses. It is also much faster and more efficient for the managers who have to approve the expenses.
But I think the biggest benefit is for the admin/finance team, who is able to perform everything related to the expenses on the same application.
But I think the biggest benefit is for the admin/finance team, who is able to perform everything related to the expenses on the same application.