Concur Travel and Expense - Ease of Use
January 03, 2022

Concur Travel and Expense - Ease of Use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

I use it for my monthly expense reports. Because of the pandemic, I haven't traveled much in the last year, so my monthly expenses consist primarily of mobile phone charge reimbursements and a few annual report reimbursements for states that don't accept AMEX. The problems that it addresses are [the] speed/efficiency of processing the expense reports. I enter the information, and within one day, it is approved by my supervisor and then by the accounts payable team within 1-3 days.
  • Efficient
  • Report library
  • Copying prior expense reports
  • Receipt library
  • I have no suggestions for improvement. The software works well for me.
  • Fast reimbursement
  • Fast processing
  • Library
We've always used Concur [Travel and Expense] since I've been at the organization, so I don't have any other expense management products to compare it to.
Ultipro, I believe, and then ADP; for both, the functionality was the same.
Having not used any other system, I can't opine on whether Concur [Travel and Expense] is particularly innovative as I have nothing to compare it against. All I know is that it works for [my co-workers and me]. Everyone that I know of who processes expense reports really likes the functionality of it.
Employees find it very user-friendly.

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

[A] very user-friendly tool for people with significant expense reports. I have no idea about the cost of the program, but I would assume that if an organization doesn't have [an] employee base with a significant amount of users, that it would not be cost-effective. I submit reports monthly.