Great tool, great people...UX needs some love
May 13, 2019
Great tool, great people...UX needs some love
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Conductor Searchlight
We're currently using Conductor to help with technical SEO updates, monitor rankings, conduct keyword research, and measure content performance.
- The customer success managers are incredibly helpful in terms of bridging the gap between using the platform and our firm's specific use cases and strategy.
- The platform is quite comprehensive and offers the customer a lot of value in one tool.
- Reporting and workspace options are quite robust.
- With so many features, the tool can be difficult to use on a regular basis.
- There have been recent changes to make the navigation more intuitive, but there still is some room for improvement.
- Could be some better training options for using new functionality and refreshing on old functionality and workflows
- We're still trying to show the impact that SEO has on the bottom-line.
There's some room for improvement where Google data is concerned. Would like to see a better integration.
SEO has great tools for our content teams to leverage. They've made it easier to know where to go based on your role by changing the navigation and having role based user permissions.
BrightEdge seems to have similar goals and functionality, but with a bit of an edge. (No pun intended) So I keep an eye on their new updates.