Item: Contractor Foreman
Rating: 10
Author: Nicole Ibarra

Overall Satisfaction with Contractor Foreman

Use Cases and Deployment Scope

We were searching for a platform like Contractor Foreman for so long. We were so tired of multiple platforms and apps that made it near impossible to keep up with. Contractor Foreman made my life so much easier, I can invoice, see my profits at any given time, see my employees timecards all in the same place, and all office staff has everything they need whether they are in office or not. We have had Contractor Foreman for over a year now and they only thing I dont care for is that I cant customize what I want some of my line items to be titled, once I got over that, it was smooth sailing.

Pros and Cons

Pros

Everything you need in one place
IT team is very helpful and has no problem getting on the phone with you if you need extra help.
Lots of training for the site

Cons

The only thing I dont love is not being able to customize titles of lines and where I want.

Return on Investment

Contractor Foreman keeps track of everything and all in one place.
I can manage my jobs and employees to dos from anywhere
Contractor Foreman helps me keep my jobs on track

Usability

Contractor Foreman has saved so much time for this small family business

Alternatives Considered

AdSage.Social

We selected Contractor Foreman for its versatility and price.

Key Insights

Do you think Contractor Foreman delivers good value for the price?

Yes

Are you happy with Contractor Foreman's feature set?

Yes

Did Contractor Foreman live up to sales and marketing promises?

Yes

Did implementation of Contractor Foreman go as expected?

Yes

Would you buy Contractor Foreman again?

Yes

Other Software Used

AdSage.Social

Likelihood to Recommend

When I first started I couldn't figure out how to put in my new jobs correctly and I sent an email asking for help. The next day I had customer service stay on the phone with until I was able to figure out what I was doing wrong.

Contractor Foreman Feature Ratings

Using Contractor Foreman

Users and Roles

4 - Estimator
Project Manager
Office Manager
Project Coordinator

Support Headcount Required

1 - Our project coordinator mostly handles Contractor Foreman by herself. She has occasional help from her estimator.

Business Processes Supported

productivity
Safety Meetings
Leads
Estimates
Punch lists
Schedule

Innovative Uses

Safety meetings
Timecards
Bills

Future Planned Uses

Crew Schedule
Check list
To-dos

Likelihood to Renew

We will be staying with Contractor Foreman until they break up with us. This is my favorite software we have as it is very versatile and it just checks all the boxes.

Evaluating Contractor Foreman and Competitors

Products Replaced

Yes - Service Trade because we had to find other programs that offered things we were needing that Service Trade couldnt offer.

Key Differentiators

Scalability
Integration with Other Systems
Ease of Use

Ease of use. I have some elderly people that work for me and I was nervous to ask them to learn this new software, but it was very user friendly.

Evaluation Lessons Learned

I would have went with Contractor Foreman right after we did our demo instead of wasting time with another platform.

Contractor Foreman Implementation

Implementation Rating

The team that does your implementation is amazing. They're skillful, kind, they will take as much time as you need, and they have a sense of urgency.

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Change Management Lessons

Change management was a small part of the implementation and was well-handled - Nothing, I didnt have to do much. Contractor Foreman handled the hard part.

Implementation Issues

we had none. It was quick and painless

Contractor Foreman Support

Support Rating

We have only had one issue the entire time we have had Contractor Foreman and that was that we had the hardest time getting the platform to allow us to log in, but we called our support and within 5 mins we able to log back in.

Contractor Foreman Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Using Contractor Foreman

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

directory
calendar
projects

Difficult Tasks

invoices, but we figured it out quickly

Mobile Interface Availability and Impressions

Yes - I actually never used it because I am almost always at my desk so I prefer the bigger screen, but I do have it on my phone just in case.

Comments

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Falak Naz Khan
commented 7 months ago
Thank you so much, Nicole! Your review absolutely made our day. We’re thrilled to hear that Contractor Foreman has become such a valuable, all-in-one solution for your team, helping to simplify project management, invoicing, and communication across your company. It’s especially great to know the platform has been easy for your staff to learn and that our support team was able to make setup and troubleshooting quick and stress-free. We also appreciate your feedback about customizing line item titles. Something we’ll share with our development team as we continue to make the platform more flexible for our users. We’re proud to support All American Fire Systems and are grateful for your trust and kind words. Thank you for choosing Contractor Foreman, and for being such a passionate advocate for our software!