Item: Conversica
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Conversica as a way to follow up with new leads and lost leads and opps. We use it for the Sales/Marketing Department. This helps speed to lead and continuous follow up so sales reps can focus on demos.

Pros and Cons

AI interpreting responses from prospects
Automatic Follow up
Soft reach out to leads from a non sales rep to book a meeting

Hard adjust copy
Can't control the automation
Average reporting

Return on Investment

Gained more opportunities that would be seen as lost
Follow up to less qualified lead that save sales reps time

Support Rating

I think that they have good support but they sometimes lack catching red flags and alerting the customer of it

Implementation Rating

This took way longer than we wouldve liked but after it was implemented we have had continued support.

Likelihood to Recommend

Conversica is really well suited to engage leads that would usually be seen as lost.

SAVE YOUR SALES REPS TIME

Modules Used

Overall Satisfaction with Conversica