Thanks to Conversica we improved our sales
We have been able to improve our sales thanks to the help of this software because it manages to get the best leads and convert them into …
Conversica
Conversica
Starting at $1,499 per installation
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Top Rated
2021
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Melanie Tobiasson
SVP Infrastructure & Operations
Penske Truck Leasing (Transportation/Trucking/Railroad, 10,001+ employees)Video Reviews
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Pricing
View all pricingStarter Edition
$1,499
Cloud
per installation
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.conversica.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Conversica?
Conversica provides Intelligent Virtual Assistants (IVA) to help organizations attract, acquire and grow customers at scale. By automating routine business conversations, and personalizing interactions at scale, Conversica is designed to augment workforces allowing business professionals and Intelligent Virtual Assistants to work together harmoniously.
According to the vendor, Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way engagements. The Conversica Customer Success AI Assistant enables people and AI Assistants to work together for customer retention and account expansion.
With Conversica's extensive library of purpose-built and ready-to-use conversational skills backed by a proven and patented intelligent automation platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide unmatched accuracy and autonomy.
Reaching out to over 100 million people on behalf of thousands of companies, and with over 730 million engagements, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California. Read more at https://www.conversica.com/
According to the vendor, Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way engagements. The Conversica Customer Success AI Assistant enables people and AI Assistants to work together for customer retention and account expansion.
With Conversica's extensive library of purpose-built and ready-to-use conversational skills backed by a proven and patented intelligent automation platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide unmatched accuracy and autonomy.
Reaching out to over 100 million people on behalf of thousands of companies, and with over 730 million engagements, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California. Read more at https://www.conversica.com/
Conversica Features
- Supported: Engages and qualified leads
- Supported: Notifies when a lead hasn't been contacted
- Supported: Automates outreach to free up salespeople
- Supported: Re-engages older leads to identify new prospects
Conversica Screenshots
Conversica Integrations
Conversica Competitors
Conversica Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 15% |
Conversica Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
Frequently Asked Questions
Conversica provides lead management software for marketing, inside sales and sales groups.
Reviewers rate Support Rating highest, with a score of 8.9.
The most common users of Conversica are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
Comparisons
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Reviews and Ratings
(152)
Reviews
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March 22, 2022
Thanks to Conversica we improved our sales
- This is a great software that has allowed us to reduce the hours of work of sales agents in the search for leads. Allowing the human agents to only make the final sales closings and the system is in charge of approaching the client, offering our services, and getting more buyers. This has increased sales considerably in recent months.
March 17, 2022
Conversica Delivered Automated Lead Processing For Us
- Many more leads being processed
- My guess is 10x ROI on leads we were bringing in
- Time saved
March 16, 2022
Great tool that boosted CS productivity!
- net positive overall by driving in more revenue due to less wait times for customers
- increase in revenue by increasing productivity
January 19, 2021
Happy with the support
- Too early to tell, but doing good work so far.
January 19, 2021
Bring on more custom fields!
- It has positively had an ROI as some members have decided to come back.
January 06, 2021
Great product, even better support
- Conversica has positively influenced pipeline and bookings.
- Our sales teams have embraced their virtual assistant by helping to ensure no lead goes untouched and get alerted when a prospect does respond.
December 18, 2020
Conversica - An Excellent Solution to the Digital Drip Problem
- More engagement with less phone calls
- Narrowing large database of older leads down to those potential students with sincere interest
- Answers simple questions, freeing reps up to handle those that need human attention
December 17, 2020
Good sales Tool need to dig deeper if you are in CS
- Nothing on the CS side
- Good for creating phone numbers for ppl with no phones
- Helped sales more than cs
December 16, 2020
Great system that offers AI intelligence and touchpoints for mundane lead management
- It has allowed us to create a few deals and opportunities that might not have otherwise happened.
- It has unfortunately contacted customers or contacts that sales and account managers have not wanted contacted
- Conversica has created us a lot more pipeline in new regions such as LATAM
- All our inbound leads touch Conversica, so I guess you can say it has contributed to anything that we have closed that has come in via our website
- It's definitely ensured that we've followed up on every potential opportunity
December 09, 2020
Coversica 2020
- The percentage of viable clients is quite low. It doesn't take many clients to become a beneficial ROI. There is always room for improvement to gain more wins.
December 03, 2020
"AI: How can I help you?" Very well!
- A positive effect on our marketing sourced pipeline.
- Interactions with our target audience.
December 03, 2020
Conversica is a perfect complement for any sales and marketing team
- Generating opportunities.
- Unlocking revenue.
August 11, 2020
Conversica is a one-stop shop for Marketing Professionals
- Positive: You can clearly pull reports to identify the guests you have "won" from an inbound and/or outbound campaign you have executed through this platform. ROI is easily calculated in terms of break-even and then, what everyone wants to achieve, profit.
- Customer Experience: Every business is competitive. Having quick response times to any communication from either an active guest or prospective guest is key. If you respond quickly, this is a positive impact on the business. If you cannot respond, given your resources, you can easily lose business as there is another company just like yours who can. Conversica assists both large and small businesses in taking on this responsibility. Enhances the overall customer experience.
November 12, 2019
Increased Productivity. Better Resource Allocation. Increased Sales.
- Increases the productivity of sales because they are spending their time working other leads.
- Increase productivitiy of marketing because instead of running leads/customers through various marketing nurture campaigns etc, you can allow Conversica to do some of that work.
- Increases the chances of surfacing opportunities in various low-level leads, lost opportunities and converting them to potential sales.
October 31, 2019
Conversica Review for a B2B SaaS company
- Our instance of Conversica is paying for itself.
- We have a very high attribution ROI given the price of Conversica.
- Our Conversica goals have evolved over the years and it continues to deliver.
- The team at Conversica has done a great job proving their ROI and helping us to speak this upward to our own Exec team.
October 14, 2019
No vacations...no raises...you're hired!
- Conversica has been involved in dozens of opportunities that have been created in the past year (either through initial lead follow up or through re-engaged conversation). We've saved approximately the equivalent of 6 months of a full-time SDR time.
October 12, 2019
Offload bad Leads and make Sales winning opportunity easier
- Savings on hiring additional sales resources (6-8 FTE).
- Time savings on unproductive Leads qualified through scoring (80-90% offload).
- Hot lead to opportunity conversion rates (almost 10X).
October 09, 2019
New user of Conversica
- Leads have been converted and sales made that normally a rep would have been too busy to follow up consistently with.
- Too soon to tell.
September 26, 2019
Conversica makes sense!
- Conversica has paid for itself many times over.
September 24, 2019
Could be a stellar success with a few small tweaks -- but we also had a botched implementation
- Conversica has enabled us to not need ISRs for non-target leads outreach and escalation.
- Conversica requires a lot more human management than meets the eye of the buyer.
- We were allowed to implement Conversica poorly -- I believe that if the implementation had been better, a lot of our ailments regarding qualification and process flow would be healed.
- We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
- Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
September 20, 2019
Conversica is worth a try
- It's paid for itself.