Conversica makes sense!
Anonymous | TrustRadius Reviewer
September 26, 2019

Conversica makes sense!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Sales AI Assistant

Overall Satisfaction with Conversica

We use Conversica as part of lead generation. Emails are sent out and after the customer begins to engage, it is handed off to a sales rep.
  • Communicating with many people simultaneously.
  • Appearing to be a "real" person.
  • Logic.
  • I would like to see more varied responses and approaches.
  • Conversica has paid for itself many times over.
Conversica is an excellent tool. The AI personalities fit with our sales rep's personalities. The hand-off is very seamless and the AI's are able to schedule sales calls without us having to take an extra step. This process has allowed our salespeople to focus on closing business instead of finding business.
We have never had an issue with support for Conversica. They are a very responsive company.
It took less than 3 weeks to get our system fully running.
  • Drift
Conversica was more cost-effective than Drift.
Very well suited for lead generation. Many emails can go unanswered but just in sheer contacts, Conversica is able to find quality leads on a daily basis. The interactions are amazingly human-like, and even months after their initial Conversica conversation, we still have our customer reference their Conversica AI personality by name.