Conversica

Conversica

About TrustRadius Scoring
Score 8.7 out of 100
Conversica

Overview

Recent Reviews

Happy with the support

8 out of 10
January 19, 2021
We use it for lead generation and to help get messaging out to more locations and line of business titles.
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Coversica 2020

9 out of 10
December 09, 2020
The AI is being used to contact cold leads and bring the viable clients to the surface. We are a small company and it save a lot of time …
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Awards

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Reviewer Pros & Cons

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Pricing

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Starter Edition

$1,499

Cloud
per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.conversica.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Conversica?

Conversica provides Intelligent Virtual Assistants (IVA) to help organizations attract, acquire and grow customers at scale. By automating routine business conversations, and personalizing interactions at scale, Conversica is designed to augment workforces allowing business professionals and Intelligent Virtual Assistants to work together harmoniously.

According to the vendor, Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way engagements. The Conversica Customer Success AI Assistant enables people and AI Assistants to work together for customer retention and account expansion.

With Conversica's extensive library of purpose-built and ready-to-use conversational skills backed by a proven and patented intelligent automation platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide unmatched accuracy and autonomy.

Reaching out to over 100 million people on behalf of thousands of companies, and with over 730 million engagements, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California. Read more at https://www.conversica.com/

Conversica Features

  • Supported: Engages and qualified leads
  • Supported: Notifies when a lead hasn't been contacted
  • Supported: Automates outreach to free up salespeople
  • Supported: Re-engages older leads to identify new prospects

Conversica Screenshots

Screenshot of How it works: a two-way conversation with leads to engage and qualify themScreenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sourcesScreenshot of Dashboard showing an example conversation

Conversica Integrations

Conversica Competitors

Conversica Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)15%

Conversica Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Conversica provides lead management software for marketing, inside sales and sales groups.

Outreach, Yesware, and Marketo Sales Connect (ToutApp) are common alternatives for Conversica.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Conversica are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews and Ratings

 (152)

Ratings

Reviews

(1-25 of 55)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Intercom
Conversica allowed us to be more versatile and it was a lot more customizable than intercom. Intercom was limited in many ways where it did not allow us to make certain customizations or get the level of reporting that we needed. Conversica solved all this and the AI was a nice bonus.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Conversica outdoes the competition when it comes to auto drip campaigns - while two of the above products are mainly used for mass emailing, both Sendinblue and Velocify have automatic feature suites that simply do not have the customization and ease of use that makes Conversica such an outstanding product.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We looked at automating our first response to inbound leads using automated emails from a Salesloft cadence. It works for the first email but then you're relying on your sales reps to pick it up from there. Conversica has that tenacity and persistency to keep on going until the AI assistant gets a response from the lead.
September 20, 2019

Conversica is worth a try

Score 8 out of 10
Vetted Review
Verified User
Review Source
I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now.
Parker O'Very | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Have not really used anything that actually does what Conversica does. Marketo and Pardot are similar only the fact that they automate email streams. But they don't use an AI to respond in a human-like way. Drift is similar only the fact that it uses an AI to respond, but it not marketing automation. Really, I'm not familiar with anything like Conversica.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We didn't evaluate anything else like Conversica because it seemed to be the only AI of its kind out there. We have been using other solutions like email marketing software and drip campaigns, however, nothing has the capabilities that Conversica has. Out of our efforts, Conversica has hands-down gotten the highest response rates with email outreach. We haven't added the text message add-on, but I'm sure that is even more effective than email.
Tim Mize | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We evaluated SalesboxAI at the same time we were evaluating Conversica. We had a great experience with both and also talked with other people that were using Conversica in the process. We thought that Conversica had more time in service, as an AI was a real factor in understanding the process. The clients we talked to prior to purchasing as referrals really helped us to make an informed decision in going with Conversica.
August 26, 2019

Smart and responsive

Score 9 out of 10
Vetted Review
Verified User
Review Source
Conversica is really in a category of its own. There isn’t anything like it on the market. We wanted a technology that would help us automate follow up in a strategic and thoughtful way and that we could trust to engage and follow up wisely. We found this in Conversica. It’s like hiring 3-4 new SDRs as far as output and production. The nice thing about it is our assistant will scale and grow with our demand and we won’t need to put more headcount on the job to do it. We trust that our assistant can do the job of initial interest/qualification and follow up on leads that have gone cold to warm then back up.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Again, I wasn't involved in this process, so I can not accurately rate how Conversica stacks up. I do know that when we first had Conversica it was AVA and coming up with our own script for each email campaign took quite a while and not as effective. I do like that Conversica currently has pre-made scripts that they know convert!