Works well & doesn't flicker
October 02, 2019
Works well & doesn't flicker
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Convert Experiences
We are a CRO agency and use Convert Experiences as an A/B testing tool for our clients. It allows us to run our A/B testing programmes for various clients.
- There is barely any flicker, compared to other tools we've used in the past (dealbreaker!).
- You get more features/functionality than other tools (e.g. javascript triggering of experiments).
- No invalid experiments caused by flickering.
- Good support guiding us on the best way to solve a certain problem, Claudiu and George on the support team are quick and very thorough, they won't fob you off. Convert is also rather ethical.
- Also, we're on Convert's partnership scheme.
- Our developers prefer it for coding to the likes of VWO.
- Dennis van der Heijden is also very active in the CRO community
- You can't segment much within the reporting, but we use other tools to do this.
- Experiments sometimes 'call' themselves which is a feature I'd like to have turned off by default for all experiments.
- For our clients, it's had a positive impact on their conversion objectives.
Although VWO is slightly cheaper it flickers quite a bit, hence why I originally looked into alternative software to use for A/B testing. VWO also has other features that could be useful, but they can be found in tools you may already be using, like Hotjar. Also, their support was lacking in comparison with Convert. Convert's support really helped you to dig into an issue and get it sorted.
Do you think Convert Experiences delivers good value for the price?
Yes
Are you happy with Convert Experiences's feature set?
Yes
Did Convert Experiences live up to sales and marketing promises?
Yes
Did implementation of Convert Experiences go as expected?
Yes
Would you buy Convert Experiences again?
Yes