Copper - Great Choice for a Simple CRM
February 24, 2026

Copper - Great Choice for a Simple CRM

Holly Fisher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Copper

I needed a simple CRM to track key contacts and prospects. Copper works perfectly. It's not overly complicated. And Copper integrates with Google Workspace so I don't have to duplicate efforts and information -- everything syncs.

Pros

  • Google integration
  • Simple to use
  • Easily sort by contact type

Cons

  • Easier to create contact types
  • Sync tasks with Google tasks
  • Better tracking and follow up with prospects
  • I'm staying on top of my follow ups
Simple to use and update information. Love the integration with Google. I can easily import contacts into Copper right from my Google Inbox.

Do you think Copper delivers good value for the price?

Yes

Are you happy with Copper's feature set?

Yes

Did Copper live up to sales and marketing promises?

Yes

Did implementation of Copper go as expected?

Yes

Would you buy Copper again?

Yes

Great for a solopreneur like me or a small team. I don't need a large, complicated system. Copper is simple and the price is perfect for my needs.

Copper Feature Ratings

9.3
Customer data management / contact management
9
Workflow management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
8.0
Lead management
8
8.0
Task management
8
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
9.0
Custom fields
9
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
10.0
Marketing automation
10
Not Rated
Mobile access
Not Rated

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