Copper Reviews

43 Ratings
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Score 7.3 out of 100

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Reviews (1-4 of 4)

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May 02, 2021
Ben J. Varghese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Usability

7

[Copper (formerly ProsperWorks)] will even act as a personal assistant by searching through emails and making suggestions. If it sees a contact within an email conversation that could be a potential lead, it will let the user know. The user can then accept or decline to add the lead.

Triggers can be set to automatically assign tasks to a lead. Reminders can be set for following up, setting tasks, or scheduling calls. When a lead has been converted, these contacts will automatically transfer to the sales pipeline list.

Read Ben J. Varghese's full review
February 06, 2021
Nathan Young | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
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Usability

5
It's funny. In all other processes EXCEPT for cancellation, the UX & UI is straightforward and friendly, gives you an adequate notification, and works as expected. Wonder why a company would have the opposite design principles in place for their cancellation process. It's almost as if they are intentionally trying to prevent people to cancel their accounts successfully. Beware.
Read Nathan Young's full review
April 11, 2019
Kelly Wasden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

10
Any more today, I think CRM's come in at a dime a dozen. There are so many options to choose from today that it can make getting sucked in to a pretty UI rather easy. Don't be fooled since Copper is truly a Google-based CRM and we absolutely love the integrations it provides and ease of use. People just use it.
Read Kelly Wasden's full review
February 28, 2019
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
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Usability

5
It’s average. It’s not especially easy to use but doesn’t require any special skill. It’s just clunky to click around and convert people based on the type of lead they are.
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Feature Scorecard Summary

Customer data management / contact management (12)
8.1
Workflow management (12)
7.3
Territory management (3)
5.2
Opportunity management (12)
7.9
Integration with email client (e.g., Outlook or Gmail) (12)
9.3
Contract management (6)
7.1
Quote & order management (4)
6.4
Interaction tracking (12)
8.0
Channel / partner relationship management (4)
8.0
Case management (6)
7.1
Call center management (4)
6.1
Help desk management (6)
8.1
Lead management (9)
8.1
Email marketing (4)
1.8
Task management (12)
6.5
Billing and invoicing management (3)
2.3
Reporting (11)
6.1
Forecasting (11)
4.9
Pipeline visualization (13)
7.7
Customizable reports (12)
5.7
Custom fields (13)
8.0
Custom objects (8)
7.2
Scripting environment (1)
8
API for custom integration (7)
3.8
Single sign-on capability (9)
8.9
Role-based user permissions (8)
8.2
Social data (9)
3.9
Social engagement (4)
2.4
Marketing automation (7)
7.9
Mobile access (13)
7.3

What is Copper?

Copper (formerly ProsperWorks) is a customer relationship management (CRM) built as an integration into Google Apps.

Copper Pricing

Starting Price: $25

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic$25.00Per User/Per Month (billed annually)
Professional$59.00Per User/Per Month (billed annually)
Business$119.00Per User/Per Month (billed annually)

Copper Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Copper?

Copper (formerly ProsperWorks) is a customer relationship management (CRM) built as an integration into Google Apps.

How much does Copper cost?

Copper starts at $25.

What is Copper's best feature?

Reviewers rate Integration with email client (e.g., Outlook or Gmail) highest, with a score of 9.3.

Who uses Copper?

The most common users of Copper are from Small Businesses and the Marketing & Advertising industry.