Copper Reviews

35 Ratings
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Score 8.3 out of 100

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Reviews (1-2 of 2)

Kelly Wasden | TrustRadius Reviewer
April 11, 2019

Copper CRM: The real diamond in the rough that aims to destroy an old school giant

Score 9 out of 10
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Usability

10
Any more today, I think CRM's come in at a dime a dozen. There are so many options to choose from today that it can make getting sucked in to a pretty UI rather easy. Don't be fooled since Copper is truly a Google-based CRM and we absolutely love the integrations it provides and ease of use. People just use it.
Read Kelly Wasden's full review

Feature Scorecard Summary

Customer data management / contact management (11)
8.4
Workflow management (11)
6.9
Territory management (2)
8.0
Opportunity management (11)
8.3
Integration with email client (e.g., Outlook or Gmail) (11)
7.7
Contract management (5)
7.6
Quote & order management (4)
6.1
Interaction tracking (11)
7.9
Channel / partner relationship management (4)
7.6
Case management (5)
8.2
Call center management (3)
8.0
Help desk management (5)
8.3
Lead management (8)
8.2
Email marketing (3)
8.4
Task management (11)
8.0
Billing and invoicing management (2)
8.0
Reporting (10)
7.6
Forecasting (9)
7.8
Pipeline visualization (11)
8.5
Customizable reports (10)
6.6
Custom fields (11)
8.3
Custom objects (7)
8.0
Scripting environment (1)
8
API for custom integration (7)
6.1
Single sign-on capability (8)
8.4
Role-based user permissions (8)
8.2
Social data (8)
6.8
Social engagement (3)
9.0
Marketing automation (7)
7.5
Mobile access (11)
8.0

About Copper

Copper (formerly ProsperWorks) is a customer relationship management (CRM) built as an integration into Google Apps.

Copper Technical Details

Operating Systems: Unspecified
Mobile Application:No