StandardC and Copper
September 10, 2021

StandardC and Copper

Robert Mann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Copper (formerly ProsperWorks)

We use the CRM tool for all lead management for new customers' sales, investment, and process flow.
  • Complete data on personnel
  • Integrate with G Suite
  • Allow significant workflow and automation without using consulting
  • Reporting flexibility
  • Data on time in stages in not available
  • Pricing for early stage startups
  • Too early to tell
Much less expensive and easier to set and use than Salesforce. We did not evaluate other systems.

Do you think Copper delivers good value for the price?

Yes

Are you happy with Copper's feature set?

Yes

Did Copper live up to sales and marketing promises?

Yes

Did implementation of Copper go as expected?

Yes

Would you buy Copper again?

Yes

Google Workspace (formerly G Suite), ID.me
Easy to learn, modify, train
We have tried getting in touch with our sales rep, but she has not reached back.
Sales management
Customer lifecycle management
Contact managment
Integrations with other systems

Copper Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
3
Quote & order management
4
Interaction tracking
9
Channel / partner relationship management
Not Rated
Case management
4
Call center management
Not Rated
Help desk management
Not Rated
Lead management
4
Email marketing
6
Task management
3
Billing and invoicing management
Not Rated
Reporting
1
Forecasting
4
Pipeline visualization
1
Customizable reports
1
Custom fields
3
Custom objects
4
Scripting environment
5
API for custom integration
5
Role-based user permissions
4
Single sign-on capability
4
Social data
8
Social engagement
3
Marketing automation
2
Compensation management
Not Rated
Mobile access
4