Cool tool in improving your User Experience
July 11, 2022

Cool tool in improving your User Experience

Osama Khan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crazy Egg

We wanted to see how our website was being used. Crazy Egg has a lot of features to discover how users are interacting with the elements on the webpage. The heatmap shows where the users are clicking the most. The Rage Click shows elements that are inactive but looks like elements that should be clickable. There is a survey option that is simple and easy to set up for direct feedback from the users. A/B testing is available to see which version is a better solution. Crazy Egg does a good job of revealing user interaction and is especially useful when you want to upgrade your website for a better user experience.
  • heat maps
  • recordings
  • surveys
  • page time loads
  • price
  • adding entire website to snapshots
  • Recordings
  • Heatmaps
  • Rage Click
  • Page load time
  • Survey
  • Less support questions on how to make payments
  • Make our website more easy to use

Do you think Crazy Egg delivers good value for the price?

No

Are you happy with Crazy Egg's feature set?

Yes

Did Crazy Egg live up to sales and marketing promises?

Yes

Did implementation of Crazy Egg go as expected?

Yes

Would you buy Crazy Egg again?

No

Crazy Egg is good for gaining insights into where users are clicking and knowing the load time of your page. The WordPress plugin is really easy to use. Other websites will require adding some JavaScript Code. It is a little tedious if want to add all the pages on your website. You have a limited number of pages you can add before you have to upgrade to a higher package. Single Page Applications take more steps to track and create a snapshot.