Excellent solution for business process optimization
November 02, 2021

Excellent solution for business process optimization

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

We use Creatio for internal service desk operations. Omnichannel communication options, improved request categorization, and built-in service quality evaluation all enabled with Creatio, allow us timely and efficiently process employee requests.
  • Creatio is an excellent tool for business process optimization.
  • The combination of out-of-the-box capabilities and custom solutions helps eliminate time-consuming tasks and boost employee performance.
  • For the time being, the system fulfills all our expectations.
  • Creatio helped us streamline our internal communication network and increase customer satisfaction.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

Yes

Would you buy Creatio again?

Yes

Creatio is an excellent tool for business process optimization.
Support is always responsive and resolves issues quickly.
I believe Creatio is an excellent fit for all customer-focused companies.

Creatio Feature Ratings

Visual Modeling
9
Drag-and-drop Interfaces
10
Platform Security
9
Platform User Management
9
Reusability
9
Platform Scalability
9