Skip to main content
TrustRadius
Creatio

Creatio

Overview

What is Creatio?

Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals…

Read more

Learn from top reviewers

Creatio: Empowering Citizen Developers with No-Code Solutions

Rating: 10 out of 10
July 23, 2024
Vetted ReviewVerified User
Creatio and their partners provided an excellent solution to our need for a customizable, low-code, application building platform. We have transitioned several old legacy appl...
Continue reading
Verified user
Administrator
Creatio2 years of experience

Creatio

Rating: 10 out of 10
January 22, 2024
IncentivizedVetted ReviewVerified User
Creatio is a no-code platform. It allows workflow automation, process management and CRM (customer relationship management). Customization based on an organization requirement...
Continue reading
Pamela Lall
Director - Information Technology
Director
Heritage Life Insurance
Creatio3 years of experience

A Great Mix of Innovative and Intuitive

Rating: 10 out of 10
November 2, 2023
Vetted ReviewVerified User
Creatio is used primarily as an order management platform. Creatio has helped our organization centralize order management to a primarily platform that can be easily managed a...
Continue reading
Bryce Willard
Administrator - Other
CRM Analyst
BSN Sports
Creatio3 years of experience

Achieving More with Less: Small Teams Thrive with Creatio

Rating: 9 out of 10
October 16, 2023
Vetted ReviewVerified User
In our organization Creatio serves as a versatile information hub, it allows us to centralize and facilitate communication across various departments and business processes. T...
Continue reading
Justin Sowell
Director - Other
Director of Special Projects
Lee Transervices
Creatio4 years of experience

Creatio is completely customizable to meet your needs

Rating: 10 out of 10
June 30, 2023
IncentivizedVetted ReviewVerified User
Landmark Cinemas uses Creatio for our Sales team as a CRM. Creatio has proven to be very customizable for our unique workflows and business cases. By automating business proce...
Continue reading
Verified user
Director
Creatio1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Growth

$25

Cloud
per month per user

Growth + CRM (Marketing/Sales/Service)

$40

Cloud
per month per user

Enterprise

$55

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.creatio.com/products/pricin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month per user
Return to navigation

Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

8.8
Avg 8.4
Return to navigation

Product Details

What is Creatio?

Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.

  • Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom
  • Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom. ​

Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and industry workflows with no-code.

All Creatio products are powered with no-code tools as well as out-of-the-box capabilities to help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units. Creatio enables non-technical users to create business apps without coding with its no-code UI designer, and drag-and-drop visual design tools.

Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for various use cases. Creatio platform is built on a technology stack designed to offer the maximum degree of freedom to integrate the platform within an organization’s digital ecosystem.


Creatio boasts thousands of customers launching millions of CRM, as well as operational and industry workflows within the platform every day in 100 countries. Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio also states they have long-lasting relationships with organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.

Creatio Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Creatio Videos

Studio Creatio is a no-code platform to automate workflows and build applications with maximum degree of freedom.
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.

Creatio Integrations

Creatio Competitors

Creatio Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac, Windows Server
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Dutch, Portuguese, French, Czech, German, Russian, Italian, Polish, Hebrew, Ukrainian, Indonesian, Vietnamese, Arabic, Thai, Romanian

Frequently Asked Questions

Creatio starts at $25.

Appian, Salesforce Sales Cloud, and SAP Sales Cloud are common alternatives for Creatio.

Reviewers rate Drag-and-drop Interfaces highest, with a score of 9.5.

The most common users of Creatio are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 39)

Creatio: Empowering Citizen Developers with No-Code Solutions

Rating: 10 out of 10
July 23, 2024
Verified User
Administrator in Information Technology
Non-profit Organization Management Company, 1001-5000 employees
Vetted Review
Verified User
Creatio
2 years of experience
Usability
10
The system can be designed as simply or complexly as your use-cases and workflows require.

Creatio is completely customizable to meet your needs

Rating: 10 out of 10
Incentivized
June 30, 2023
Verified User
Director in Sales
Entertainment Company, 1001-5000 employees
Vetted Review
Verified User
Creatio
1 year of experience
Usability
10
By being able to customize all aspects of Creatio, we were able to eliminate anything (and everything) that Users would not need for their role. Successful training on our system can be done in hours where previously it would have taken weeks for the same level of comfort.

Happy Creatio usercase (tip for companies with a lot of business processes)

Rating: 8 out of 10
July 22, 2023
Verified User
Manager in Marketing
Education Management Company, 11-50 employees
Vetted Review
Verified User
Creatio
2 years of experience
Usability
8
It's very user friendly, at least to me ;-) No downtime, quick with updates, lot's op possibilities and options to explore and work with. I also realy like to use the Creatio Academy, it's a bit much but in this case less is more is the opposite: the more the better.

Creatio - Making our business more efficient

Rating: 10 out of 10
April 29, 2022
LT
Lisa Taylor
Digital Communications Professional
Fairford Medical (Health, Wellness and Fitness, 11-50 employees)
Vetted Review
Verified User
Creatio
1 year of experience
Usability
10
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.

A global CRM platform that really deserves to be known!

Rating: 10 out of 10
Incentivized
April 29, 2022
JG
Jacob Grabowski
Marketing & Communication Manager
SmartYou (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Creatio
4 years of experience
View profile
Usability
10
Creatio is very easy to use, intuitive, and the documentation is well structured and easy to access. The basic functionalities are very powerful and appreciable, giving us tools that have made a difference in my daily activities. In case of specific needs, new features or processes can be implemented in a very short time, which is a real plus.
Return to navigation