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Creatio

Creatio

Overview

What is Creatio?

Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals…

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Learn from top reviewers

Creatio - Navigating Customer Experience

Rating: 8 out of 10
March 25, 2025
IncentivizedVetted ReviewVerified User
We are technology partners of Creatio and we create customised solutions for our client using the functionalities provided by Creatio and by creating the manual functionalitie...
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Siddharth Miglani
Employee - Engineering
Software Engineer
Virtuos Digital Limited
Creatio2 years of experience

Creatio: Empowering Citizen Developers with No-Code Solutions

Rating: 10 out of 10
July 23, 2024
Vetted ReviewVerified User
Creatio and their partners provided an excellent solution to our need for a customizable, low-code, application building platform. We have transitioned several old legacy appl...
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Verified user
Administrator
Creatio2 years of experience

Creatio

Rating: 10 out of 10
January 22, 2024
IncentivizedVetted ReviewVerified User
Creatio is a no-code platform. It allows workflow automation, process management and CRM (customer relationship management). Customization based on an organization requirement...
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Pamela Lall
Director - Information Technology
Director
Heritage Life Insurance
Creatio3 years of experience

A Great Mix of Innovative and Intuitive

Rating: 10 out of 10
November 2, 2023
Vetted ReviewVerified User
Creatio is used primarily as an order management platform. Creatio has helped our organization centralize order management to a primarily platform that can be easily managed a...
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Bryce Willard
Administrator - Other
CRM Analyst
BSN Sports
Creatio3 years of experience

Achieving More with Less: Small Teams Thrive with Creatio

Rating: 9 out of 10
October 16, 2023
Vetted ReviewVerified User
In our organization Creatio serves as a versatile information hub, it allows us to centralize and facilitate communication across various departments and business processes. T...
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Justin Sowell
Director - Other
Director of Special Projects
Lee Transervices
Creatio4 years of experience
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Pricing

View all pricing

Growth

$25

Cloud
per month per user

Enterprise

$55

Cloud
per month per user

Unlimited

$85

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.creatio.com/products/pricin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $125 per month for 5 users (minimum)
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

8.7
Avg 8.4
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Product Details

What is Creatio?

Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.

  • Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom
  • Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom. ​

Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and industry workflows with no-code.

All Creatio products are powered with no-code tools as well as out-of-the-box capabilities to help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units. Creatio enables non-technical users to create business apps without coding with its no-code UI designer, and drag-and-drop visual design tools.

Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for various use cases. Creatio platform is built on a technology stack designed to offer the maximum degree of freedom to integrate the platform within an organization’s digital ecosystem.


Creatio boasts thousands of customers launching millions of CRM, as well as operational and industry workflows within the platform every day in 100 countries. Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio also states they have long-lasting relationships with organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.

Creatio Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Creatio Screenshots

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Creatio Videos

Studio Creatio is a no-code platform to automate workflows and build applications with maximum degree of freedom.
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.

Creatio Integrations

Creatio Competitors

Creatio Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Dutch, Portuguese, French, Czech, German, Russian, Italian, Polish, Hebrew, Ukrainian, Indonesian, Vietnamese, Arabic, Thai, Romanian

Frequently Asked Questions

Creatio starts at $125.

Appian, Salesforce Sales Cloud, and SAP Sales Cloud are common alternatives for Creatio.

Reviewers rate Drag-and-drop Interfaces highest, with a score of 9.3.

The most common users of Creatio are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 59)

Creatio - Navigating Customer Experience

Rating: 8 out of 10
Incentivized
March 25, 2025
SM
Siddharth Miglani
Software Engineer
Virtuos Digital Limited (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Creatio
2 years of experience
View profile
Pros
  • Sales
  • Marketing
  • Customer Management
  • Business Process Modelling
  • Finance
Cons
  • Performance and Scalability when no. of users are more
  • Version Control for Cloud Deployments
  • Better Pricing for smaller enterprises
  • Mobile App

Creatio: Empowering Citizen Developers with No-Code Solutions

Rating: 10 out of 10
July 23, 2024
Verified User
Administrator in Information Technology
Non-profit Organization Management Company, 1001-5000 employees
Vetted Review
Verified User
Creatio
2 years of experience
Pros
  • I think the best part about Creatio is the empowerment of what they call "citizen developers" to build and maintain the system without using programming languages.
  • Creatio is actively developing new features to make the system more powerful, but also easier to use.
  • The access rights and roles built into Creatio allow for multiple departments to use Creatio in very different ways without overlapping. The makes each department feel like they system built just for their processes and procedures.
Cons
  • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
  • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.

Creatio

Rating: 10 out of 10
Incentivized
January 22, 2024
PL
Pamela Lall
Director
Heritage Life Insurance (Insurance, 51-200 employees)
Vetted Review
Verified User
Creatio
3 years of experience
View profile
Pros
  • Automation of Workflow
  • Document Repository and Retrieval
  • Adaptable with third party integrations
  • Specific roles based on the function and responsibilities of the employee.
Cons
  • Ability to create Read only Roles configured by User id

A Great Mix of Innovative and Intuitive

Rating: 10 out of 10
November 02, 2023
BW
Bryce Willard
CRM Analyst
BSN Sports (Sporting Goods, 1001-5000 employees)
Vetted Review
Verified User
Creatio
3 years of experience
Pros
  • Customer Service
  • Ease of Use
  • Easy Implementation
Cons
  • Package Delivery
  • Historical Reporting

Achieving More with Less: Small Teams Thrive with Creatio

Rating: 9 out of 10
October 16, 2023
JS
Justin Sowell
Director of Special Projects
Lee Transervices (Transportation/Trucking/Railroad, 11-50 employees)
Vetted Review
Verified User
Creatio
4 years of experience
Pros
  • Rapidly implement new products or processes
  • Organizing complex processes from start to finish
  • Bring information together into one place to facilitate data driven business insights
Cons
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
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