A centralized platform for operational efficiency
April 26, 2022

A centralized platform for operational efficiency

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

Creatio provides a single customer view and helps us manage customer-facing processes from lead management to client assignment and onboarding. By integrating Creatio with a range of our in-house applications, we achieved a unified digital ecosystem that improved collaboration between different departments and boosted operational efficiency.

Pros

  • Creatio's out-of-the-box capabilities are a great asset to start with and low-code and no-code tools - to proceed with.
  • The platform enables business users to develop custom workflows to match the unique needs of the business.

Cons

  • The system interface could be more adjustable, i.e. would be nice to hide all the fields that I don’t use.
  • We haven’t used Creatio to its full potential yet, but we already see how the system streamlined internal collaboration and customer-facing workflows.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Creatio go as expected?

Yes

Would you buy Creatio again?

Yes

The system is very robust and user friendly
The support team provides excellent service
Considering the numerous capabilities Creatio provides, I think it can be successfully utilized for any scenario.

Creatio Feature Ratings

Low-Code Development
10.0
Visual Modeling
10
Drag-and-drop Interfaces
10
Platform Security
10
Platform User Management
10
Reusability
10
Platform Scalability
10

Comments

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