Item: Creatio
Rating: 8
Author: Timothy Lindsay

Overall Satisfaction with Creatio (formerly bpm'online)

Use Cases and Deployment Scope

It is being used by the Sales department to keep track of sales and products. It is also used to create emails to send requests for orders.

Pros and Cons

Pros

Business logic
Customization
Technical support
General UI, look and feel

Cons

Saving changes can be slow occasionally.
Setting permissions is confusing because there are so many levels.
I personally do not like the "user prefix" when creating objects. I think that there should be a "system prefix" that is restricted instead.

Other Software Used

Microsoft Office 365, Visual Studio IDE, Microsoft SQL Server

It is well suited for a situation where you need to do a lot of marketing and have limited or no IT staff at your company. Normal customizations are easy once you understand how everything works together. If you need to do custom integrations or fit the product to work with an unusual product then it will still work, but it is less ideal.

Comments

Please log in to join the conversation

Really Solid Product