Low Code CRM
June 25, 2020

Low Code CRM

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio (formerly bpm'online)

Our company uses Creatio for sales, service and marketing. Before our teams were working in silos, with Creatio all divisions work collaboratively allowing an increase in efficiency.

Because the marketing platform is built into the CRM system we now have a fully integrated lead management system. This allows our marketing team to manage the success of specific campaigns and our sales reps to service customers needs quickly.
  • Flexible Process Builder.
  • Easy to Customize Application.
  • Friendly UI.
  • Reporting.
  • Sometimes we have issues with business processes locking up system.
  • Able to reduce cost of Customer Service Team.
  • Lead management feature allows for quicker sales.
  • Pricing
  • Customization's
  • Low code
  • UI
  • Sales team that is looking to automate/create sales process.
  • Service team looking to create a "pod" team