Overall Satisfaction with Brandwatch Consumer Research
We are engaging with Brandwatch on two fronts. First, to inform us globally on our industry while also informing us on various niches. That information allows us to be smarter and also surprise our internal and external clients with business-relevant information. Secondly, we use it as insurance. Are there conversations going on that we need to know about instantly.
- Media coverage database.
- On-ramping from zero to action.
- Reporting.
- More reporting template options.
- More alerting options.
- Surprises our clients.
- Insurance against negative conversations.
- Informative reporting that is shareable.
Stronger search database. Much better user experience. Useful right away.
Do you think Brandwatch delivers good value for the price?
Not sure
Are you happy with Brandwatch's feature set?
Yes
Did Brandwatch live up to sales and marketing promises?
Yes
Did implementation of Brandwatch go as expected?
Yes
Would you buy Brandwatch again?
Yes