1. Home
  2. Social Media Monitoring Tools
  3. Brandwatch Reviews
  4. User Review of Brandwatch
An incredible alternative to manage your social network
June 09, 2021

An incredible alternative to manage your social network

Maria Bereziuk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Falcon.io (legacy)

Overall Satisfaction with Brandwatch

Falcon.io has always been used to manage and publish own and client content on social networks. We can collect metrics and determine different marketing strategies through content and campaigns. Since using Falcon.io, we can keep an eye on all social networks and respond to any interactions that happen. This has helped us to collaborate when it comes to sharing content and ideas.
  • Falcon.io has a well-organized and fluid interface.
  • It has many abilities to work the on the content of our company or clients in different social media.
  • The platform even allows me to mix stories as part of the marketing strategy.
  • With Falcon.io, I can easily see when different posts are scheduled and review before they are published.
  • It's nice to have a reporting section where I can frequently review where I should improve.
  • The Falcon.io mobile app has very few features; I hope they can include better future updates.
  • Their technical support should improve, take the time to provide answers.
  • Everything has been positive; it provides me with excellent statistical data accurate and understandable for optimal reading and easy decision making. It is excellent.
Falcon.io can categorize content, visualize the stages of a post, and use analytics to track when people are most likely to view and interact with content.

Do you think Brandwatch delivers good value for the price?

Yes

Are you happy with Brandwatch's feature set?

Yes

Did Brandwatch live up to sales and marketing promises?

Yes

Did implementation of Brandwatch go as expected?

Yes

Would you buy Brandwatch again?

Yes

I can recommend Falcon.io for any person or company that wants to organize and plan their social media content. You will easily keep track of all channels, schedule each post in advance, analyze and create marketing strategies. They will have a tool that gives them a lot of abilities to get information about the performance of the content.

Brandwatch Feature Ratings

Brandwatch Support

On the few occasions that I have used it, we have been slow to get responses. Despite all this, they have been very generous and persuasive.

Using Brandwatch

The usability is straightforward and contains a lot of supporting material. Thanks to Falcon.io, we can find our subscribers' profiles on multiple social media platforms.