CrowdCompass by Cvent
Anonymous | TrustRadius Reviewer
February 27, 2019

CrowdCompass by Cvent

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrowdCompass

For us, CrowdCompass is used as the event app for our annual conference only. We do not currently use it for any other events as they are much smaller - however, I look forward to one day using the app to be a branded container for all of our events.

The CrowdCompass app allows us to integrate the entirety of a program into someone's phone - offering a quick review of all the session offerings as well as additional background information that was not/will not be printed. We have been able to send out special information for specific registration types as well, allowing for personalized communication through a generic app.
  • Easy to navigate - it's clear based on best practices from the app industry where to place information, what information to have standardized.
  • Very easy to integrate information from Cvent as well as updated directly
  • Great extended features - like hidden icons that only appear once you log in!
  • Always updating and adding new features to enhance the product
  • It's sometimes too structured.
  • The help section on the back end is VERY hard to use.
  • It's not yet fully integrated into the Cvent branding, so the vocabulary is not always exactly what you're used to from Cvent event creation.
  • The largest part of ROI that we've gotten is return of staff member time - it takes a staff member less time to find information in the app for sharing with a participant than to look in a paper program.
  • Because we can update last minute changes in the app after the program (ugh I know) has gone to print, it's saved us from having to update a printed program on-site.
Well suited for:
Large conferences with lots of sessions and participants
Adding depth to your content by offering additional reading materials on any one session or your organization