User-friendly for planners and attendees!
September 30, 2019

User-friendly for planners and attendees!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrowdCompass

I am the administrator for CrowdCompass in our organization. We integrate with Cvent and use it for our flagship conference which is 1,000 people from 85 countries every year. Besides myself, we have a couple of other users from my department and the marketing department to make sure everything is functioning and looks great.
  • It is so user-friendly! The learning curve was not all that steep.
  • I am not incredibly techy, and I have no problem using CrowdCompass whatsoever.
  • I have worked with two sales reps who have been incredibly helpful as well.
  • It has an organized user interface that makes it easy to make the app your own.
  • While it is easy to use, it is somewhat limited in what you can edit. I have never had something I wanted to and couldn't edit, but there is some give and take there.
  • It has been a huge time saver for us. Instead of printing all personalized information, it is now in the app!
  • It helped us save a lot of paper and printer ink.
  • It has helped our attendees and our staff. We have a FAQs page on the app for attendees so they can find information easier and it is less time spent answering inquiries for our staff.
I have worked with two representatives and they both have been so kind, helpful, and responsive.

Do you think CrowdCompass delivers good value for the price?

Not sure

Are you happy with CrowdCompass's feature set?

Yes

Did CrowdCompass live up to sales and marketing promises?

Yes

Did implementation of CrowdCompass go as expected?

Yes

Would you buy CrowdCompass again?

Yes

We use it for our conferences and it works so well. It shows attendees their schedule, lets them network with other attendees, has maps of the venue and city, and we can send out push notification reminders and updates.