Item: CrowdCompass
Rating: 8
Author: Marissa Wagoner

Use Cases and Deployment Scope

My organization uses CrowdCompass alongside Cvent as our tool for event apps. Prior to the current pandemic, we would make apps regularly to go alongside any of our travel programs. Once global travel opens up again and things start to go back to normal, I have every intention of continuing to use the tool to support our travel events.

Pros and Cons

Allows for easily built event apps
Integrates with Cvent to make it easy to manage your event attendees
Allows you to send out targeted notifications in case of schedule and location changes
Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches

I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
I would like a little more flexibility in some of the way you can build within the app

Return on Investment

CrowdCompass has helped us stay on the forefront of event technology
CrowdCompass has saved us money by allowing us to easily communicate changes and eliminate the need for costly fixes when things fall apart onsite
Using CrowdCompass has helped my organization significantly reduce our environmental impact by eliminating the need for paper agendas, reminders, departure notices, etc.

Alternatives Considered

QuickMobile and DoubleDutch

It has been a while since I have used a tool other than CrowdCompass for app builds. However, when I did previously use a variety of tools, I often felt that CrowdCompass had better functionality and integration opportunities than the other tools. Attendee management and sending out push notifications always seemed so simple with CrowdCompass but not always so with some of the other options.

Key Insights

Do you think CrowdCompass delivers good value for the price?

Not sure

Are you happy with CrowdCompass's feature set?

Yes

Did CrowdCompass live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CrowdCompass go as expected?

I wasn't involved with the implementation phase

Would you buy CrowdCompass again?

Yes

Likelihood to Recommend

CrowdCompass is great for events where you have large crowds and need to be able to communicate to the group quickly. The apps are also great to help those attendees network with one another and find sessions or activity locations using the map function. Almost everyone has a smartphone these days and attendees expect to have an engaging experience. Apps allow you to send push notifications welcoming your guests, reminding them of important functions, and helping to take a pulse on all of your attendees.

CrowdCompass gives your crowd an event compass!

Overall Satisfaction with CrowdCompass