Cvent Event Management
July 05, 2019
Cvent Event Management
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cvent Event Management
We use Cvent within our Travel Operations department, primarily to host event websites, registration, and reporting.
- Website setup, especially in the new format Flex, is pretty easy to use!
- Reporting - there's a limit of 100 fields per report. When you have a 5 day program that's hosting 3 days of activities you cannot have an activity report that reflects everything. There's also quite a few categories of reports and you cannot include all fields in all categories.
- Cancellations - When you cancel the primary registrant their guest's information disappears from all reports except one and even that doesn't show you all of their information. They also aren't included in the number of Cancels that's listed on the overview page (or anywhere else). Considering Cvent charges per registration I believe there should be some real record of all of the registrations even after they cancel.
- This question is beyond the scope of my role.
I've only used Cvent.