Review | TrustRadius

Overall Satisfaction with D&B Finance Analytics

Use Cases and Deployment Scope

We use it to establish credit for customers as well as sanctions clearance

Pros and Cons

Pros

clearly identified ownership
gives a rating

Cons

there should be a better summary
clearer details on payment history
easier to contact support

Return on Investment

it has helped quicken our new customer setup process

Alternatives Considered

we have not reviewed any others

Support Rating

1

our account rep is not responsive

Key Insights

Do you think D&B Finance Analytics delivers good value for the price?

Yes

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Finance Analytics go as expected?

Yes

Would you buy D&B Finance Analytics again?

Yes

Likelihood to Recommend

It is well suited for trying to understand any major issues with a customer

Payment history is not good. so difficult to assess

Comments

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Kevin Johnson
(Vendor Representative) commented 2 months ago
Hi Steve thank you for your review Were glad to hear the platform helps with credit checks and sanctions clearance and that its speeding up your new customer setup process. Your feedback on summaries and payment history clarity is noted. We appreciate your insights and your continued trust in us.