Highly customisable and great customer service
December 31, 2019

Highly customisable and great customer service

Dane Brookes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dashpivot - By Sitemate

The Environment team that I am part of mainly uses Dashpivot for inspections and monitoring on a large infrastructure construction project. Compliance with our various construction management plans requires weekly inspections and monitoring of sites to be undertaken, and Dashpivot allows us to access all our inspection and monitoring forms on-site, removing the need for paper-based forms.

We also use Dashpivot's photo functions to store evidence of compliance and good practice on site. Being able to tag each photo by team and a few keywords allows us to have a database of photos that is easily searched to find evidence of compliance or good practice.

Pros

  • They provide excellent customer support
  • Forms are easily customisable

Cons

  • When scrolling back through old entries, after an entry is opened and closed, the page returns to the most recent entry
  • Images saved into forms appear as a separate file when exporting forms
  • Positive - easy to search and find evidence of compliance when historical issues arise.
  • Positive - easy to demonstrate that inspections are being conducted as required.
Dashpivot is highly responsive to feedback and have quickly and easily tailored the product to our requirements.

Do you think Dashpivot - By Sitemate delivers good value for the price?

Yes

Are you happy with Dashpivot - By Sitemate's feature set?

Yes

Did Dashpivot - By Sitemate live up to sales and marketing promises?

Yes

Did implementation of Dashpivot - By Sitemate go as expected?

Yes

Would you buy Dashpivot - By Sitemate again?

Yes

Well suited to projects where regular and ongoing inspections and/or monitoring is required and evidence of compliance needs to be collected.

Dashpivot - By Sitemate Feature Ratings

Automated workflows
10

Comments

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