Extremely easy to use
Updated August 20, 2021

Extremely easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion

DataMotion gives us the ability to securely send or receive documents containing sensitive information from our clients. We use the guide of "if you wouldn't put it on a billboard, don't send it through regular email." DataMotion keeps confidential and sensitive information secure.
  • Easy to use for both us and our clients.
  • Trustworthy.
  • Simple layout.
  • We struggled to get the DataMotion button on some computers. Even our IT guy has had problems getting that to work.
  • Improved our appearance to our customers because they are thrilled when we use a secure email service for their data.
It's easy to use but we did have some difficulties getting it onto some computers. The main problem seemed to be getting the DataMotion button installed.
Again, we struggled to get the DataMotion button installed on the email programs on some computers. You can use it without the button, but it is so much more efficient to have the button. If you do have the button installed, you just write the email, push the DataMotion button and your email is sent securely.
If your business needs to email confidential or sensitive data in a secure way, DataMotion works wonderfully. You need to make sure that your setting for how long the emails remain available to you in DataMotion is set for the appropriate length of time. When I first started using it, the default was set for 30 days. That wasn't nearly long enough so I changed it to two years.